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Specializing in Specialty Services for a Pest-Free Life

Our Mission

Bug Authority is a locally owned and operated pest control company in Franklin, Tennessee, committed to providing exceptional and sustainable pest management solutions to residential and commercial clients. With over 50 years of combined experience, our team of certified technicians is equipped to tackle any pest problem efficiently and effectively.

Our Expertise

We offer a comprehensive range of services to address a variety of pest concerns, including:

General Pest Control

  • Ant control
  • Bed bug elimination
  • Brown recluse spider management
  • Rodent elimination
  • Insect control for yards and gardens

Specialty Services

  • Termite Control: Comprehensive inspections, treatment, and prevention plans to eliminate termites and protect your property.
  • Bed Bug Management: Effective elimination of bed bugs from residential and commercial properties.
  • Brown Recluse Spider Control: Specialized treatments and exclusion strategies to minimize spider populations and prevent bites.

What Sets Us Apart?

  • Personalized Service: We take the time to understand your unique needs and tailor our services to your specific situation.
  • Eco-Friendly Solutions: We prioritize environmentally responsible practices and use safe, effective products whenever possible.
  • Expert Communication: We provide clear communication throughout the process, including regular updates and detailed reporting.
  • Satisfaction Guarantee: We are committed to your satisfaction and offer a satisfaction guarantee on all our services.

Community Involvement

We believe in giving back to the community and are proud supporters of organizations like Build the Fort, which helps provide a stable and nurturing environment for foster children.

Why Choose Bug Authority?

  • Experienced and certified technicians
  • Comprehensive and customized solutions
  • Eco-friendly and sustainable practices
  • Exceptional customer service and communication
  • Competitive pricing and satisfaction guarantee

Contact us today for a free quote and let Bug Authority be your partner in keeping your home or business pest-free!

Reviews (209)
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Positive: The majority of reviewers praised Bug Authority for their exceptional service, pricing, and professionalism, highlighting the company's excellent value and customer satisfaction.
Negative: Some reviewers expressed dissatisfaction with the company's inability to accommodate specific needs, but no reviewer reported a major issue with the quality of service or treatment provided.

Pricing and Services

Reviews highlight the reasonable pricing and wide range of services offered by Bug Authority, including routine pest control, termite inspections, and specialized treatments. Many reviewers praise the company's fair pricing and excellent value for the services provided.

Customer Service

Exceptional customer service is a common theme throughout the reviews. Technicians are described as courteous, knowledgeable, and professional, with a focus on minimizing disruption to occupants. Many reviewers praise the company's responsiveness to concerns and willingness to accommodate specific needs.

Termite Inspections and Treatment

Reviews emphasize the company's expertise in termite inspections and treatment. Technicians are praised for their thoroughness, professionalism, and ability to explain the treatment process. Many reviewers report satisfaction with the results and recommend the company for termite services.

Specialized Services

Reviews also highlight the company's specialized services, including the use of Termidor treatment technology and treatment for spiders, ants, wasps, and other pests. Technicians are praised for their attention to detail and ability to handle complex treatments.

Negative Reviews

A few reviews express dissatisfaction with the company's inability to accommodate specific needs, including a reviewer who had to find an alternative service provider due to a lack of advance notice. Another reviewer expresses disappointment with the company's perceived lack of thoroughness in their services.