Protecting What Matters Most
At U.S. Pest Protection, Inc., we pride ourselves on being a family-owned and operated pest control company with over 35 years of industry experience. Our mission is to protect families and local businesses from harmful pests and rodents, ensuring a safe and healthy environment for our customers.
Our Services
We offer a wide range of residential and commercial pest control services, including:
- Residential Pest Control: Our team of professionals will work with you to eliminate the risk of property damage and keep your family safe from harmful insects and rodents.
- Commercial Pest Control: We protect businesses from pests that can threaten their reputation and investments.
- Termite Protection: Our team uses the best termite control product available, Termidor, to protect your home or business from termite infestations.
Why Choose U.S. Pest Protection, Inc.?
What sets us apart from other pest control companies is our excellent customer service, professional appearance, and our "whatever it takes" attitude. We take pride in protecting what matters most to our customers.
Residential Pest Control Services
Our residential pest control services are designed to eliminate the risk of property damage and keep your family safe from harmful insects and rodents. Our team of professionals will work with you to identify the source of the problem and develop a customized solution to eliminate the issue.
Commercial Pest Control Services
Our commercial pest control services are designed to protect businesses from pests that can threaten their reputation and investments. We understand the importance of maintaining a pest-free environment for employees, customers, and assets.
Termite Protection
Termite protection is an absolute necessity for your Tennessee home or business. Each year, termites cause more damage to homes in Tennessee than any other natural disaster. We recommend an annual termite inspection to protect your property from these silent destroyers.
Get a Complimentary Inspection Today!
Take the first step in protecting your home or business from pests today. Schedule a complimentary inspection and let one of our professionals provide you with a customized solution to eliminate unwanted pests.
Overview of US Pest Control Services
Positive Experiences
The majority of positive reviews praised the professionalism, communication, and politeness of the service technicians, particularly Donna McCracken and Pablo. Customers appreciated the thoroughness of the inspections, the effectiveness of the treatments, and the convenience of the online portal for scheduling appointments and making payments.
Negative Experiences
On the other hand, several customers expressed frustration with the company's billing practices, including incorrect charges and lack of communication. Some reviewers experienced issues with the quality of service, including missed treatments, ineffective treatments, and a high turnover rate of service technicians. Others were unhappy with the company's response to their concerns and the lack of resolution to their issues.
Specific Issues
Some specific issues mentioned in the reviews include:
- Billing issues: Incorrect charges, lack of communication regarding billing, and difficulty resolving billing issues.
- Quality of service: Missed treatments, ineffective treatments, and a high turnover rate of service technicians.
- Communication: Poor communication regarding scheduling, treatment options, and billing.
- Lack of resolution: Failure to resolve customer concerns and issues in a timely and satisfactory manner.
