Your happiness isn't our goal. It's our guarantee.
At XTERMIN, we are committed to providing the best pest control service possible for our residential and commercial customers. Our mission is to improve the lives of our customers by providing effective pest control solutions that ensure their homes and businesses are pest-free and safe. We achieve this by hiring only the most trustworthy professionals, using the latest technology and safest products, and delivering exceptional customer service.
Our Philosophy
At XTERMIN, we believe that our customers come first. That's why we don't believe in iron-clad contracts or cancellation clauses. We understand that building trust and loyalty is key to our success. We achieve this by being transparent, efficient, and effective in our services. Our goal is not only to eliminate pests but also to provide a stress-free experience for our customers.
Residential Pest Control
At XTERMIN, we understand that every home is unique, and so is every pest problem. That's why we provide customized pest control solutions tailored to your specific needs. Our bi-monthly pest control services use the safest and most efficient methods available, ensuring that your home is not only pest-free but also safe for your family and pets.
Commercial Pest Control
At XTERMIN, we understand that commercial properties require specialized pest control solutions. That's why we offer customized pest control services for HOAs, apartment complexes, multifamily residences, retailers, restaurants, office buildings, and other commercial properties. We work closely with our commercial clients to understand their unique needs and provide effective solutions to protect their properties and reputation.
Our Commitment to Excellence
At XTERMIN, we are committed to excellence in every aspect of our business. We strive to deliver exceptional customer service, provide effective pest control solutions, and maintain the highest standards of quality and safety. We believe that our customers' happiness is our greatest asset, and we are dedicated to ensuring that they are satisfied with our services.
Overall Experience
XTERMIN receives high praise from customers for their exceptional service, professional technicians, and effective pest control solutions.
Technician Performance
Technicians like Steve, Michelle, Jacob, and others are commended for their knowledge, patience, and friendliness. They take the time to explain the treatment process, answer questions, and provide personalized care.
Punctuality and Response Time
XTERMIN is lauded for their prompt response to emergencies and scheduling flexibility. They prioritize customer needs, often providing same-day or next-day services.
Transparency and Pricing
Customers appreciate the company's upfront pricing, transparent billing, and competitive rates.
Special Mentions
Several reviewers praised specific technicians, such as Steve and Michelle, for their exceptional service and care. The company's ability to accommodate unique situations, like RV treatments, is also highlighted.
Negative Feedback
One reviewer expressed dissatisfaction with the handling of floor damage and perceived lack of accountability.
