Personalized Service. Proven Solutions. Done Right.
At Exodus Exterminating, we're more than just a pest control company - we're your neighbors, your friends, and your trusted experts in keeping your home or business pest-free. For over 30 years, we've been serving the greater Rochester community with personalized, professional, and local service. Our team of specialists is dedicated to providing you with the best possible solutions for all your pest control needs.
Our Services
We understand that every home and business is unique, which is why we offer a range of services tailored to fit your specific needs. Our residential services include one-time treatments, seasonal maintenance plans, and specialized services like mosquito treatments and wildlife exclusion. For commercial properties, we provide customized solutions for restaurants, healthcare facilities, warehouses, and more.
Our Approach
At Exodus Exterminating, we believe in taking a personal approach to pest control. Our technicians are knowledgeable, courteous, and dedicated to resolving your pest control needs the right way. We take the time to understand your concerns, answer your questions, and provide you with the best possible solutions. We're proud to have earned the trust of over 30,000 homeowners and businesses since 1986.
Our Community
As a locally-owned business, we're committed to giving back to our community. We believe in investing in ways that help ensure a better and brighter future for our neighbors, friends, and family. Our team is passionate about making a positive impact in the community we serve.
Our Mission
Our mission is to provide personalized pest control solutions that exceed your expectations. We're dedicated to delivering exceptional service, building lasting relationships, and making a positive impact in our community. Whether you're a homeowner, business owner, or property manager, we're here to help you take care of your pest control needs.
Overall Quality of Service
The majority of reviewers praised Exodus Exterminating for their excellent service, prompt responses, and effective pest control solutions. Many customers appreciated the company's attention to detail, professionalism, and friendly staff.
Pest Control Effectiveness
Reviewers reported success in eliminating pests, including bees, spiders, rodents, and ants, with some customers experiencing significant improvements in a short period. The company's treatment methods were described as effective, safe, and environmentally responsible.
Customer Service
Exodus Exterminating's customer service was consistently praised for being responsive, knowledgeable, and courteous. The staff was described as friendly, patient, and willing to answer questions and address concerns.
Scheduling and Communication
Scheduling and communication were highlighted as strengths, with many reviewers appreciating the company's prompt arrival times, clear explanations of services, and follow-up communications.
Minor Issues and Concerns
Some reviewers experienced minor issues, such as scheduling conflicts or incomplete treatments. However, these concerns were generally addressed promptly by the company.
Negative Experiences
A few reviewers reported negative experiences, including poor communication, inadequate treatments, and refund issues. However, these instances were in the minority.