At Serfco Termite and Pest Control, we have been protecting homes and businesses since 1974. As a family-owned business, we understand the importance of quality service and community involvement. With three generations of family involvement, we have instilled family and community values into our business. Our employees are clean-cut, knowledgeable, and trustworthy, with an average employment of 13+ years.
Our Mission
Our mission is to provide consistent and reliable pest control services to our customers. We believe in being good neighbors and good corporate citizens. We are proud to be a locally owned and operated business, and we are committed to serving our communities with the highest level of quality and professionalism.
Our Services
At Serfco, we offer a range of services to meet the unique needs of our customers. Whether you are a homeowner or a business owner, we have a solution for you. Our services include:
- Residential Pest Control: We offer comprehensive pest control services to homeowners, including termite control, bed bug removal, and general pest control.
- Commercial Pest Control: We provide customized pest control solutions to businesses of all sizes, including warehouses, manufacturing plants, and hospitals.
- Wildlife Control: We specialize in removing wildlife from homes and businesses, including raccoons, squirrels, and bats.
- Termite Control: We offer comprehensive termite control services, including TermiteBaits and liquid termite treatments.
What Sets Us Apart
At Serfco, we are dedicated to providing outstanding customer service and exceptional results. Here are just a few things that set us apart:
- Personal Touch: We believe in building relationships with our customers and providing a personal touch in everything we do.
- Prompt and Punctual Service: We guarantee that our technicians will operate within 15 minutes of your scheduled appointment time.
- Highly Trained Technicians: Our technicians are highly trained and knowledgeable in the latest pest control technology and techniques.
- Bonded and Insured: We are bonded and insured for the protection of our customers.
Meet Our Team
At Serfco, we are proud to have a team of experienced and knowledgeable professionals who are dedicated to providing the best possible service to our customers. Our team members are active in their communities and are committed to being good citizens.
Service Experience
Most customers reported having a positive experience with Serfco's service, praising their technicians for being friendly, professional, and knowledgeable. Many mentioned that the technicians took the time to explain everything and were thorough in their work.
Technician Performance
Technicians like Jeremy, Ted, and David were specifically mentioned as being exceptional in their work. They were described as friendly, professional, and knowledgeable, and customers were happy with the service they provided.
Company Response
Some customers had issues with the company's response to their concerns, including lack of follow-up and poor communication. One customer reported that their policy was terminated without their knowledge, and they had to call multiple times to resolve the issue.
Negative Experiences
A few customers had negative experiences with Serfco, including one customer who reported that the company failed to detect termite damage in their home, resulting in further damage and financial loss. Another customer reported that the company failed to show up for a scheduled appointment and had poor communication.
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