Providing outstanding service and a beautiful landscape
A Family-Owned Business Focused on Honest & Effective Pest Control
Complete Exterminating is a family-owned and operated business serving the Vancouver and Portland areas with comprehensive pest control and rodent management solutions. We take pride in providing honest, reliable, and effective services to residential and commercial clients.
Our Founder and Owner: Ted
With over three decades of experience in the pest control industry, Ted understands the unique challenges of the Pacific Northwest environment. He is passionate about providing personalized solutions to each client, while prioritizing safety for families, pets, and the environment. Ted leads by example, instilling his values of honesty and integrity in all his employees.
Our Team of Experts
Our team of highly trained and certified technicians are equipped to tackle any pest problem. We treat every client with respect and understanding, providing clear communication and personalized recommendations.
Comprehensive Services
We offer a full range of services to address a diverse range of pest issues, including:
- Residential Pest Control: Comprehensive solutions for common household pests like ants, spiders, roaches, rodents, and flies.
- Commercial Pest Control: Customized programs tailored to businesses of all sizes.
- Crawlspace & Attic Restoration: Professional eradication of pests like spiders, insects, and moisture issues in attics and crawlspaces.
Transparent and Affordable Pricing
We believe in transparent pricing and fair competition. Our quotes are always clear and detailed, with no hidden fees or surprises. We also offer flexible payment options to suit your needs.
Our Commitment
Our mission is to provide reliable and effective pest management services that protect your home and your loved ones. We are committed to:
- Honesty: We will always be upfront and transparent with our communication and recommendations.
- Quality: We use only environmentally responsible products and methods.
- Efficiency: We work quickly and efficiently to resolve your pest problems.
- Communication: We will keep you updated throughout the process and answer your questions promptly.
Contact Us Today for a Free Quote
Contact Complete Exterminating today to schedule a free consultation and learn how we can help you achieve lasting peace of mind regarding pests.
Summary
Complete Exterminating, a pest control company, has received both positive and negative reviews from their customers. The company seems to have a good reputation, with four out of seven reviewers giving them a five-star rating. However, three reviewers had negative experiences, which were mainly due to poor customer service and miscommunication.
Customer Service and Communication
The company's customer service and communication were criticized by several reviewers. Ted, a technician, was seen as unprofessional and dismissive by Ryan and Dana, while Barb had a mix of good and bad experiences with different technicians. Valentine, on the other hand, appreciated the initial technician's kindness and informed approach but was disappointed with the company's lack of follow-up and poor communication.
Technician Quality
The quality of technicians varied, with some being praised for their professionalism and kindness (Natalia and Jeff) while others were criticized for their lack of communication skills and professionalism (Ryan and Dana).
Services and Pricing
The company's services and pricing were generally seen as acceptable, with some reviewers appreciating their affordable prices (Jeff and Valentine). However, one reviewer found the follow-up service to be inadequate and was charged higher fees than expected (Valentine).
Conclusion
While Complete Exterminating has some positive reviews, it's clear that the company needs to improve its customer service and communication. The negative reviews highlight the importance of effective communication and professionalism, which can make or break a customer's experience.
