At Research Pest Control, we pride ourselves on being one of the most trusted and reliable pest control services in the Austin area. With over 50 years of experience, our team of experts has dedicated themselves to providing top-notch services to residential and commercial properties alike.
Our Services
We offer a wide range of services designed to tackle even the toughest pest control problems. Our team of experts is trained to handle everything from general pest control to rodent exclusions and termite services. Our state-of-the-art equipment and environmentally friendly treatments ensure that your home or business is protected from unwanted pests.
Our Commitment to Excellence
At Research Pest Control, we are committed to providing exceptional service to our customers. Our team of experts is dedicated to staying up-to-date on the latest pest control techniques and products, ensuring that our customers receive the most effective solutions for their pest control needs. We pride ourselves on our professionalism, integrity, and attention to detail, and we strive to exceed our customers' expectations with every service call.
Our History
Research Pest Control was founded in 1969 as Modern Pest Control, and in 1980, the name was changed to Research Pest Control (same ownership). Today, we are registered and licensed with the Texas Department of Agriculture, Structural Pest Control Service Division, and we service residential and commercial properties in Austin, Cedar Park, Lago Vista, Leander, Liberty Hill, Burnet, Marble Falls, Kingsland, Georgetown, Round Rock, Pflugerville, Hutto, Taylor, Manor, Elgin, Bastrop, Buda, Kyle, Dripping Springs, and Spicewood.
Why Choose Us
At Research Pest Control, we understand the importance of providing exceptional service to our customers. That's why we pride ourselves on our professionalism, attention to detail, and commitment to excellence. Our team of experts is dedicated to providing top-notch service, and we guarantee your satisfaction with our 100% satisfaction guarantee.
Overall Review Summary
Positive Comments
The majority of reviewers praised Research Pest Control for their professional, kind, and knowledgeable staff. Many reviewers mentioned specific technicians who went above and beyond to provide excellent service, such as Gummie, Ronnie Chambers, Gary, David, Jeremy, Wayne, Mike, Richard, and Janice. Reviewers appreciated the thoroughness of the services, including the removal of unwanted pests, and the education provided on preventing future infestations.
Negative Comments
A few reviewers expressed disappointment with their experiences, citing issues with scheduling, communication, and the effectiveness of treatments. Some reviewers felt that the company did not adequately address their concerns or provide satisfactory resolutions.
Service Quality
The majority of reviewers praised the service quality, citing promptness, professionalism, and thoroughness. Many reviewers appreciated the education provided by the technicians on preventing future infestations.
Staff
Reviewers praised specific technicians, citing their knowledge, friendliness, and dedication to providing excellent service.
Scheduling and Communication
A few reviewers experienced issues with scheduling and communication, including missed appointments and lack of follow-up.
Treatment Effectiveness
Some reviewers expressed disappointment with the effectiveness of the treatments, citing re-infestations and lack of resolution.