At Northwest Exterminating, we take pride in providing comprehensive and effective pest control solutions to residential and commercial properties in Phoenix, Tucson, and Southern Arizona. Founded over 30 years ago, we've become a trusted partner for countless families, businesses, and organizations in the region.
Our Commitment
Our mission is to safeguard your home, business, and cherished possessions from unwanted pests while prioritizing your safety, health, and environmental well-being. We strive to deliver:
- Personalized service: We understand every property is unique, so we tailor our solutions to your specific needs, budget, and pest pressures.
- State-of-the-art techniques: Our technicians are trained to utilize the most effective and environmentally responsible products and methods available.
- Guaranteed results: We stand behind our work with comprehensive guarantees on all our services.
- Complete transparency: We provide clear communication and updates throughout the entire process, so you always know what to expect.
Our Services
We offer a comprehensive range of services to address a variety of common pests, including:
- Residential Pest Control: Ants, roaches, scorpions, spiders, bed bugs, and more.
- Commercial Pest Control: Office buildings, restaurants, retail stores, warehouses, and more.
- Bed Bug Control: Our comprehensive program effectively eliminates bed bugs and provides lasting protection.
- Termite Control: We eliminate existing termite colonies and prevent future infestations.
- Desert Guard: A specialized program to protect your home from the unique challenges of the desert environment.
- Weed Control: Eliminate unwanted weeds and prevent new ones from growing around your property.
Why Choose Northwest Exterminating?
With over three decades of experience, we have the expertise and resources to handle all your pest control needs efficiently and responsibly.
- Family-owned and operated
- Certified and licensed technicians
- Environmentally conscious practices
- Responsive customer service
- Competitive rates and customized plans
Poor Service and Scam Allegations
Multiple reviewers have reported having poor experiences with Northwest Exterminating, with some even accusing the company of scamming customers. One reviewer reported being told that a truck would be sent to their property to handle a severe weed infestation, but the technician who arrived was only equipped with a backpack sprayer and claimed it wouldn't be sufficient for the job. Despite rescheduling and emphasizing the need for a truck, the technician who arrived the next day didn't have one and claimed the reviewer had canceled the appointment.
Overpriced Services
Some reviewers have reported being charged exorbitant prices for services that were not deemed worth the cost. One reviewer was charged $219 for a one-time perimeter spray of their 1,000 square foot house, which they felt was unreasonable. The business model of Northwest Exterminating has been criticized for pushing customers towards subscription-based services.
Positive Experiences
On the other hand, some reviewers have reported having positive experiences with Northwest Exterminating. They have praised the professionalism and knowledge of certain technicians, such as Marcos and Roderick, who took the time to explain their work and answer questions. These reviewers have reported being satisfied with the services they received and have expressed their intention to continue using the company.
Communication Issues
One reviewer reported having a generally positive experience with the company, but criticized their communication, stating that they were bad at keeping customers informed about appointments and services.
