Call Charles! Trust us - we'll get rid of the pests.
For over 60 years, Charles Pest Control has been proudly serving the Northeast Oklahoma region with reliable and effective pest control solutions. Family-owned and operated, we take pride in providing exceptional service and lasting solutions to your pest problems.
Our Expertise
Our team of experienced technicians is armed with comprehensive knowledge and expertise in the field of pest control. We utilize a scientific approach to diagnose and manage pest issues, always prioritizing the safety and well-being of our clients.
Our Services
We offer a comprehensive range of services tailored to your specific needs, including:
- Ant Control: Eliminate unwanted ants from your property for good.
- Fleas & Ticks: Protect your pets and family from these pesky insects.
- Mouse & Rat Control: Say goodbye to unwanted rodents and prevent future infestations.
- Pigeon Control: Effectively manage pigeon populations to prevent damage and disease.
- Termite Control: Eliminate termites and safeguard your property from costly damage.
- Additional Services: We also offer solutions for bed bugs, spiders, silverfish, and other common pests.
Our Approach
Every pest problem is unique, and we tailor our treatment plans accordingly. We take the time to understand your specific situation, considering factors such as the type and severity of infestation, the presence of pets or children, and the size and type of property.
Safety & Transparency
Your safety is our top priority. We utilize environmentally responsible products and techniques whenever possible, and we always communicate openly with clients about the treatment process and potential risks.
Our Commitment
At Charles Pest Control, we are dedicated to providing our clients with:
- Prompt response: We understand the urgency of your issue and respond quickly to your inquiries.
- Quality service: Our technicians are highly skilled and experienced, ensuring effective and lasting solutions.
- Transparent communication: We provide regular updates and clear explanations throughout the process.
- Competitive pricing: We offer affordable and competitive rates for our services.
Partner with Charles Pest Control today and experience the difference!
Poor Customer Service Experience
The reviews discussed in this summary are about a disappointing experience with Charles Pest Control. The customer, Dana Cox, had an appointment scheduled with a technician, but the company failed to show up without any warning. Despite calling the office and being told that the technician left a message on two of her phones, Dana did not receive the message.
Unorganized and Unreliable
Dana made an effort to prepare for the appointment by emptying her cabinets as instructed. However, when she called to confirm the appointment the day of the scheduled visit, she was told that the technician would not be coming. The office staff seemed uninterested in resolving the issue, and Dana had to wait until the next morning for a follow-up call.
Lack of Communication and Accountability
The review highlights the poor customer service experience Dana had with Charles Pest Control. She expressed frustration with the lack of communication and accountability from the company. The failure to show up without notice, together with the unhelpful office staff, left a bad taste and caused her to vow never to use their services again.
