Protect Your Domain, Protect Your Assets.
A Family Tradition in Quality Pest Control
A1 Exterminators proudly stands as a family-owned and operated business serving Massachusetts, Cape Cod, Martha's Vineyard, Rhode Island, southern New Hampshire, and Maine since 1953. We take immense pride in our personalized approach to customer service, building close partnerships with each client to provide customized and effective pest control solutions.
Comprehensive Pest Management Solutions
Our extensive experience and comprehensive services cover all aspects of pest control and extermination. Whether it's unwanted insects, rodents, or wildlife, our certified and highly trained technicians will effectively eradicate the problem and prevent future infestations.
General Pest Control
- Mosquito & Tick Control
- Ant Control
- Carpenter Ant Control
- Termite Control & Prevention
- Bed Bug Control
- Cockroach Control
- Bees, Wasps & Stinging Insects Control
Rodent Control
- The Sentinel Rodent Control System for above and below-ground protection
- ContraPest Birth Control for Rats
Specialized Services
- Wildlife Control (bat, bird, chipmunk, opossum, raccoon, skunk, squirrel)
- Residential & Commercial Sanitizing & Disinfecting
Custom Solutions for Every Client
We understand that every property and client is different. That's why we tailor our services to your specific needs and concerns. Our detailed inspection and consultation process ensures we identify the root of the problem and implement the most effective solution.
Quality & Reliability
At A1 Exterminators, we prioritize quality and reliability. All our technicians are certified and adhere to the highest industry standards. We stand by our work and offer competitive guarantees on all services.
Join Our Team
A1 Exterminators is actively seeking talented and dedicated individuals to join our team as Licensed Pest Control Service Technicians and Customer Service Representatives. We offer competitive salaries, generous benefits, and opportunities for professional growth.
Summary
Appointment Scheduling Issues
Several reviewers had issues with scheduling appointments, including being told that technicians would arrive at specific times only to have them not show up or arrive late. For example, Jonathan C. was scheduled for an 8am appointment, but the technician didn't arrive until 9am and then didn't guarantee completion until 12pm.
Poor Service and Results
Reviewers were unhappy with the service they received, with many reporting that their issue was not resolved. For example, Michelle C.'s landlord hired the company to treat bed bugs, but after the treatment, the bed bugs were still present. Hilary L.'s appointment was never confirmed, and the exterminator didn't show up, leaving her with ants and wasting her time.
Disappointing Customer Service
Customers were also disappointed with the service they received from the company's representatives. Jonathan C. had trouble getting through to the home office and was transferred multiple times, while Hilary L. was treated rudely by a representative named Wendy.
Questions about Quality of Service
One reviewer, Theresa P., expressed frustration with the company's lack of professionalism and quality of service, stating that they "get absolutely nothing done" and are a "waste of money."
Rating and Satisfaction
All reviewers gave the company 1-star ratings, indicating their extreme dissatisfaction with the service they received.
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