Trust Pro-Staff to Protect Your Home and Reputation
At Pro-Staff Termite & Pest Control, we are committed to providing the absolute highest quality termite, pest control, and wildlife control services in the industry. With over 24 years of experience serving both residential and commercial clients, we have built a reputation for excellence and reliability.
Our Services
Our comprehensive range of services includes residential pest control, termite control, mosquito control, bed bug control, bat removal, and real estate inspections. We understand that every home and business is unique, which is why we offer customized solutions tailored to meet the specific needs of each client. From routine maintenance to emergency services, we are dedicated to providing prompt, professional, and effective solutions to eliminate pest problems and prevent future infestations.
Our Mission and Values
At Pro-Staff, we put customer satisfaction first. We believe in building long-term relationships with our clients, and we strive to exceed their expectations with every interaction. Our team of highly trained and licensed professionals is committed to providing premier customer service, using only the safest and most effective materials registered with the EPA. We are fully licensed in the State of Iowa in all categories of our industry, and we proudly maintain an A+ rating with the Better Business Bureau.
Why Choose Pro-Staff?
We understand that homeowners and business owners have a lot on their plates, which is why we offer a range of services to help them protect their properties and reputations. With Pro-Staff, you can rest assured that you are in good hands. Our team is dedicated to delivering exceptional results, and we guarantee complete satisfaction or your money back. Whether you need routine maintenance, emergency services, or specialized solutions, we are the trusted partner you can rely on.
Service and Communication
Pro-Staff has received overwhelmingly positive reviews from its customers, with many praising the company's excellent service, fair prices, and friendly technicians. Several reviewers have mentioned that the company's office staff is very friendly and easy to work with, making it simple to set up appointments and communication is prompt and clear.
Professionalism and Quality
Many reviewers have commented on the professionalism and expertise of Pro-Staff's technicians, including Chase, Jason, and Bill. They have praised the technicians' thoroughness, knowledge, and professionalism, which has resulted in excellent results in eliminating pest and rodent issues.
Unethical Billing Practices
However, one reviewer, Beth Thede, had a very negative experience with Pro-Staff. She alleged that the company changed her service agreement without her consent, failed to provide notice of service, and engaged in billing practices that she found unethical. She also stated that the company's office staff was unresponsive to her concerns and threatened her with a lien notice.
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